Privacy Policy

Associated British Ports (ABP) is committed to protecting your personal information in accordance with the Data Protection Act 1998. This Privacy Notice relates to our use of any personal information you provide to use through this website or otherwise voluntary in response to information contained on the website, including by email, fax or telephone.

ABP processes information only for the purpose for which it is collected and in accordance with this Privacy Notice. We set out below what personal information we will collect, why we collect it, and how we will process and protect it.

Your information and how it is processed

In operating this website, we may collect certain types of personal data, including information that you voluntarily provide, and other technical log information.

When you email us and/or provide feedback through this website, we may ask you for your personal information, which may include your name, email address, address, area of residence and, where appropriate, your views and opinions. We may retain that information and a copy of your communication/s in order to monitor, analyse, process and respond to your feedback.

When you provide this information, we will process it primarily in connection with the development and enhancement of the website. By entering your details, you permit us to process your information in accordance with this Privacy Notice. From time to time we may also collate information in respect of consultation initiatives. We may produce a collective overview of responses to any consultation and may choose to publish this information. Wherever possible, we will seek to anonymise such information so that individuals cannot be identified. Where your feedback is of significant public interest we may wish to publish your name alongside your comment; however, we will only do this with your explicit consent.

The web server will record log file data that your browser sends whenever you visit the website. These log files may include information such as your IP address, browser type, date and time of your visit.

We will not collect or use information, including sensitive personal information, for purposes other than those described in this Privacy Notice. If we would like to use this information in a manner different from the purpose for which it was collected, we will ask for your consent prior to such use.

Sharing your information

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of your information. These include reviews of our data collection, storage and processing practices and security processes, as well as physical security measures to guard against unauthorised access to systems.

We restrict access to personal information to ABP employees, contractors, consultants and agents who need to know that information in order to operate, develop or improve the service in accordance with this Privacy Notice. These individuals are bound by confidentiality requirements and may be subject to action, including disciplinary, termination of contract and prosecution upon failure to comply with these requirements.

This Privacy Notice applies to this website only. When you visit other sites operated by ABP, you are encouraged to read the separate Privacy Notices that apply to those sites.

How we protect your information

Under the Data Protection Act 1998, you have the right to request a copy of the personal information ABP holds about you and to have any inaccuracies corrected.

If you would like to make a Subject Access Request or have any questions about this Privacy Notice, please complete the ‘Request for access to personal information’ form and the ‘ID checklist’ form and send back to:

By post:
Data Protection Officer
25 Bedford Street

By email:

Please ensure to write ‘Subject Access Request’ in the subject field of the email to help us identify the request.
This Privacy Notice will be subject to regular review and may change from time to time. The current Privacy Notice was updated on 29 February 2016.